FROM JAPAN came out cheaper on all 24 orders we priced, by ¥605 to ¥3,374.
- Item
- Service fee
- Payment / deposit fee
- Postage inside Japan
- International postage
The bars are one order: a ¥10,000 item from Mercari Japan, 1 kg packed, ¥700 postage inside Japan, EMS to United States.
| # | Service | Pay the proxy | Pay on delivery | Total | Tax |
|---|---|---|---|---|---|
| 1 | FROM JAPAN | ¥16,500 | not estimated | ¥16,500 +duty ≈ US$104 |
On delivery |
| 2 | ZenMarket | ¥17,409 | not estimated | ¥17,409 +duty ≈ US$110 |
On delivery |
Local-currency figures are approximate, converted at the European Central Bank reference rate of 2026-10-01 (1 US$ = ¥158.0). Your card or the proxy will use its own rate on the day.
Totals include the proxy's service fee, packing, domestic shipping inside Japan, international postage, any deposit or payment fee, and import tax. Where a service collects tax up front it appears in the “pay the proxy” column instead of “pay on delivery”. The tax is the same either way.
Where the ¥909 actually goes
The whole difference comes from payment / deposit fee (ZenMarket pays ¥609 more) and service fee (ZenMarket pays ¥300 more). The largest of these is the payment / deposit fee.
| Line | FROM JAPAN | ZenMarket | Difference |
|---|---|---|---|
| Item | ¥10,000 | ¥10,000 | same |
| Service fee | ¥500 | ¥800 | +¥300 |
| Payment / deposit fee | ¥0 | ¥609 | +¥609 |
| Postage inside Japan | ¥700 | ¥700 | same |
| International postage | ¥5,300 | ¥5,300 | same |
| Final total | ¥16,500 | ¥17,409 | +¥909 |
Does it hold for your order?
One example order proves little, so we priced the same pair on 24 orders: four parcel weights, three item prices, and one item against three separate items, all from Mercari Japan to United States.
| ¥3,000 1 item | ¥3,000 3 items | ¥10,000 1 item | ¥10,000 3 items | ¥50,000 1 item | ¥50,000 3 items | |
|---|---|---|---|---|---|---|
| 500 g | ¥605 | ¥1,263 | ¥859 | ¥1,517 | ¥2,309 | ¥2,967 |
| 1 kg | ¥655 | ¥1,313 | ¥909 | ¥1,567 | ¥2,360 | ¥3,018 |
| 2 kg | ¥750 | ¥1,408 | ¥1,004 | ¥1,662 | ¥2,454 | ¥3,112 |
| 5 kg | ¥1,011 | ¥1,669 | ¥1,265 | ¥1,923 | ¥2,716 | ¥3,374 |
- FROM JAPAN cheaper
- ZenMarket cheaper
- Darker means a bigger gap. Each cell is the difference in the final total.
The gap moves most with the price of the item: going from ¥3,000 to ¥50,000 shifts it by about ¥1,705 towards FROM JAPAN. After that, going from one item to three shifts it by about ¥658 towards FROM JAPAN, and going from 500 g to 5 kg shifts it by about ¥406 towards FROM JAPAN. The lead never changes hands inside this table, so the headline holds for ordinary orders.
Depending on where you buy
FROM JAPAN is cheaper whichever of the 7 marketplaces you buy from. FROM JAPAN's total is the same whatever the marketplace, while ZenMarket's moves by up to ¥518 depending on where it buys. All rows are the same ¥10,000, 1 kg order.
| Buying from | FROM JAPAN | ZenMarket | Cheaper |
|---|---|---|---|
| Yahoo! Auctions | ¥16,500 | ¥17,409 | FROM JAPAN by ¥909 |
| Mercari Japan | ¥16,500 | ¥17,409 | FROM JAPAN by ¥909 |
| Rakuten Rakuma | ¥16,500 | ¥17,098 | FROM JAPAN by ¥598 |
| Amazon.co.jp | ¥16,500 | ¥17,098 | FROM JAPAN by ¥598 |
| Rakuten Ichiba | ¥16,500 | ¥17,098 | FROM JAPAN by ¥598 |
| ZenMarket recommended stores | ¥16,500 | ¥16,891 | FROM JAPAN by ¥391 |
| Other Japanese shops | ¥16,500 | ¥17,098 | FROM JAPAN by ¥598 |
What each will ship to United States
They disagree on 6 categories: airsoft and model guns (FROM JAPAN: refused, ZenMarket: with conditions); snacks and food (FROM JAPAN: with conditions, ZenMarket: not stated); adult doujinshi (FROM JAPAN: refused, ZenMarket: with conditions); replica swords and knives (FROM JAPAN: refused, ZenMarket: not stated); skincare and cosmetics (FROM JAPAN: with conditions, ZenMarket: not stated); and medicine (FROM JAPAN: with conditions, ZenMarket: not stated). If your item falls into one of those, that matters more than the price gap above. Both refuse model paint and thinner; spray cans and topcoat; lighters; perfume; and plants and seeds on this route. Japan Post itself restricts items with lithium batteries on parcels to United States, so switching service does not get around it.
| If the parcel contains | FROM JAPAN | ZenMarket |
|---|---|---|
| Flammable liquid | Refused | Refused |
| Aerosol / pressurised can | Refused | Refused |
| Contains a lithium battery | With conditions | With conditions |
| Airsoft / model gun | Refused | With conditions |
| Lighter | Refused | Refused |
| Food or drink | With conditions | Not stated |
| Adult (R18) material | Refused | With conditions |
| Blade / replica sword | Refused | Not stated |
| Perfume or fragrance | Refused | Refused |
| Skincare or make-up | With conditions | Not stated |
| Medicine (over the counter) | With conditions | Not stated |
| Plants or seeds | Refused | Refused |
Highlighted rows are where the two differ. "Not stated" means the company publishes no rule, so the decision is made at the warehouse after you have paid. Each company's own wording is quoted on the what you cannot ship page.
When you pay the import tax
FROM JAPAN does not collect it up front on EMS parcels to United States, so it is paid to the courier when the parcel lands. ZenMarket does not collect it up front on EMS parcels to United States, so it is paid to the courier when the parcel lands. United States's charge depends on the item (none; the US has no import VAT or GST, and state sales tax is not collected at the border), so it is left out of the totals rather than guessed. Where it is paid on arrival, the courier usually adds its own customs handling charge on top, which neither company publishes and which is not in the totals here.
| Order | FROM JAPAN | ZenMarket |
|---|---|---|
| ¥10,000 item | On arrival, not estimated | On arrival, not estimated |
| ¥150,000 item | On arrival, not estimated | On arrival, not estimated |
Storage, packing and payment terms
| FROM JAPAN | ZenMarket | |
|---|---|---|
| Service fee charged | per item | per item |
| Packing and consolidation | included | included |
| Payment / deposit fee | none | 3.5% of the whole transaction |
| Storage at the warehouse | 60 days free | 60 days free, then ¥50 per item per day, disposed of after 90 days |
Both hold purchases free for 60 days, long enough to collect several purchases and send them together.
What each includes for the money
FROM JAPAN: 60 days of free storage, consolidation of several purchases into one parcel, a guarantee on the domestic purchase, an inspection of the item on arrival, insurance on the international leg. ZenMarket: no extras bundled at this plan level. A cheaper total with no inspection and no insurance is not the same product as a dearer one that includes both. On a second-hand auction item, where the seller's description is the only thing you have to go on, that difference is worth more than the gap above.